Advertisement
< OINK Midrand Accommodation, Restaurant, Business Directory South Africa >
Home | SA Directory | Accommodation | Restaurants | Oink Us | Advertise
Oinking SA Business Since 2007!
Main Menu
Home
Business Directory
Oink Your BIZ!
What BIZ Says About Oink
Gauteng Business Phone Books
KwaZulu-Natal (KZN) Phone Books
Eastern Cape Phone Books
Hotels and Accommodation
Featured Specials | Business Reviews
SA & Midrand Events
Oink News | Crime | Updates
The Social Reject | Opinion
Contact Oink Midrand
Advertisement
Diary: Events This Week
SA PHONE BOOK REGISTER
South Africa Phone Book
Midrand Specials & Projects
Statistics For Oink Midrand, Johannesburg, South Africa

Image SA's most powerful phone book! Midrand, Gauteng, KZN, Free State, Eastern Cape, South Africa. Currently South Africa's fastest growing business directory & phone book capturing the South African Internet market. Oink currently gains multiple top 10 and No.1 positions on Google, Yahoo! & Bing with every new category of business we publish. Here are our statistics.

Marketing Your Business Is Oinks Business.

More info >>>
Midrand Community Information, Midrand JHB, South Africa

ImageThings to do in Midrand, Sandton, Centurion, the East Rand, West Rand. Community information Directory for Johannesburg South Africa. Ongoing activities, community events, family entertainment venues & weekend entertainment in Kyalami, Carlswald, Halfway House, Midridge, Vorna Valley, Glen Austin, Crowthorne, San Ridge, Noordwyk, Randjesfontein and the greater Midrand area at large. Submit your ongoing  Events & Happenings

More info >>>
What BIZ Says About Oink

Some of our clients take the time to tell us exactly what their needs are and by so doing enable Oink to create pages which are search engine friendly (all individual pages and website are highly optimized by SEO Specialists), relevant, effective, providing quality links recognised by the world's most popular website trackers. Here's a few things our clients have to say about Oink. Thank you for your feedback and remember your references are always welcome - Craig Nuttley

More info >>>
Hairdressers/Beauticians/Salons & Beauty Care Directory

ImageA Directory of Beauticians, Beauty Specialists & Salons, Hairdressing Salons, Private Beauty Parlours, Barbers, Permanent Makeup artists in Gauteng, Johannesburg, KZN Free State & Eastern Cape, South Africa

More info >>>
Gauteng Shopping Specials - South Africa

ImagePlan Your  Annual Consumer & Shopping Specials With Oink Midrand. Create your own.  Food, Clothing, Automotive etc. Early Booking essential.

More info >>>
Personal Trainers, Gyms & Fitness Studios

ImageA Directory of Johannesburg Personal Trainers, Gyms & Gymnasiums, Fitness Studios and Services in  Centurion, Sandton, Kyalami, Midrand, East Rand, West Rand & Greater JHB, South Africa. Get your Linked Listing at R150 p/a

More info >>>
Business Directory Advertising Price List

View Our Advertising Price List. Scroll below for prices/rates. Over a Million Hits in 2009 and exceeding 1 875 000 hits in 2010! Contact Oink for all your specials, listings, links to your web-site, special deals on advertising, business marketing projects and free advice on how best to market your South African business to South Africa and globally. And don't forget to register in our Telephone Directories for all areas. Business Advertising - Eastern Cape, KwaZulu-Natal, Gauteng, Free State

More info >>>
Home
Service Delivery Charter of the Midrand Police Station

ImageTHE MIDRAND POLICE STATION is driven by and supports the vision, mission and values of the South African Police Services. THE BUSINESS HOURS MAINTAINED BY THE STATION AND ITS MEMBERS ARE:

  • 07:30 - 16:00: Monday - Friday (Office of the Station Commissioner)

  • 07:30 - 16:00 Monday to Friday (Support Service Centre and Crime Prevention)

  • 8/12 hours Shifts (Community Service Centre and Crime Prevention)

  • 16:00 - 06:00: STANDBY : DETECTIVES

ImagePHYSICAL ADDRESS:

C/O SMUTS AND ORACLE CLOSE

WATERFALL GARDENS

MIDRAND

POSTAL ADDRESS:

PRIVATE BAG X1

S.A.P.S

MIDRAND

CONTACT DETAILS

ImageTEL: 011 347 1600

FAX: 011 312 0595

E-MAIL: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

We, the MIDRAND POLICE STATION MANAGEMENT, commit ourselves to this Service Delivery Charter-

OUR CLIENTS ARE:

  • The Community and all visitors

  • Business Community

  • Non Governmental Organizations / Community Based Organizations.

  • Law Enforcement Agencies (LEAS)

  • Governmental Departments and Institutions

  • Provincial Commissioner

  • National Commissioner

  • National Divisions

THE SERVICES WE PROVIDE:

All personnel within the Midrand Police Precinct are committed to provide services in terms of Section 205 of the Constitution of the Republic of South Africa, 1996 (Act No. 108 of 1996).

We are committed to provide the following services to all people in the Province:

  • Prevent anything that may threaten the safety or security of the community;

  • Investigate all crimes that threaten the safety and security of the community:

  • Ensure criminals are brought to justice;

  • Maintain public order;

  • Protect and secure the inhabitants of the Republic and their property;

  • Participate in efforts to address the root causes of crime; and

  • Uphold and enforce the law.

In providing these objectives of policing, we will adhere to the Batho Pele principles of:

Consultation : Determining clients’ needs by means of the following initiatives:

  • Hosting annual workshops with representatives of our clients;

  • Annual planning sessions; and

  • Consultation through physical visits and correspondence.

Service Standards : Service standards indicate the levels of service delivery, that we are committed to providing, we will adhere to and which are monitored regularly by means of the following initiatives:

  • Performance Agreements for Senior Management Service (SMS) members, and Performance Enhancement Process (PEP) for level 1 -12;

  • Management meetings to monitor service delivery; and

  • Quarterly progress reports.

  • Annual Report

Access : Our clients will have equal access to the services we provide by means of the following initiatives:

  • Physical visits to our offices;

  • E-mail facilities, written and verbal communication;

  • Annual, quarterly and ad hoc publication; and

  • Media releases.

Courtesy : Our clients will be treated with courtesy and consideration by means of the following initiatives:

  • A Service Delivery Improvement Plan to set out clear standards and guidelines to achieve better service delivery;

  • Trained front office and back office staff; and

  • Adherence to the Code of Conduct.

Information : Our clients will get full, accurate and up-to-date facts about services they are entitled to and the products we provide by means of the following initiatives:

  • Information sessions; and

  • The management of information resources.

Openness and transparency : The promotion of the Access to Information Act ensures access to information to members of the public by means of the following initiatives:

  • Operational plan is available to stakeholders; and

  • Workshops, Imbizo’s, CPF’s and consultative forums.

Redress - Mechanisms for recording customers’ dissatisfaction have been established by means of the following initiatives:

  • Customers can lodge their complaints with the Provincial Commissioner or Provincial Heads in writing; and

  • Members can lodge their complaints via the SAPS Grievance Procedure

Value for money - Services will be provided economically and efficiently in order to give client the best possible value for money by means of:

  • Quarterly internal budget reviews; and

  • Ensuring expenditure relates to organizational priorities.

OUR SERVICE STANDARD

We have set the following minimum standard for the level and quality of the services we provide.

To compile an Operational Plan ready for implementation on 1 April of every financial year, in terms of the Police Service Act 68 of 1995.

Operational Plans indicators

Performance Chart Standards / Indicators

Crime Prevention

  • Priority Crime Index. The occurrence of priority crime is quantified as an index relative to the province’s unique environment and is influenced by the number and nature of crime reported.

  • Contact Crime Index. The occurrence of contact crime is quantified as an index relative to the province’s unique environment and is influenced by the number and nature of crime reported.

  • Property Crime Index. The occurrence of property crime is quantified as an index relative to the province’s unique environment and is influenced by the number and nature of crime reported.

  • Integrated Crime Index. The occurrence of integrated crime (Crime, excluding crime dependant on police action and less serious crimes (B crimes) is quantified as an index relative to the province’s unique environment and is influenced by the number and nature of crime reported

Detective Services

  • Detection rate: priority crimes

  • Detection rate: contact crimes

  • Detection rate: property crimes

  • Detection rate: integrated crimes

    • % cases / charges (complaints) to court: priority crimes

    • % cases / charges (complaints) to court: contact crimes

    • % cases / charges (complaints) to court: property crimes

    • % cases / charges (complaints) to court: integrated crimes

OUR PERFORMANCE AGAINST OUR STANDARDS

We pledge that they have the following to our clients:

  • Professional service delivery by all personnel within our Station

  • Impartial and respectful treatment

  • To be treated in an open, accountable and responsible manner.

  • To service with honesty and integrity, without asking favors in return for the services

  • To be provided with the services within a reasonable time

  • To be provided with full, accurate and up-to-date information

HOW CAN YOU ASSIST US IN PROVIDING EFFECTIVE POLICING?

  • Be civil, courteous and respect the dignity of our officials at all times

  • Convey and explain your needs to us unambiguously so that we will be able to attend to them expeditiously

  • Give us a feedback on our service delivery, so that we can improve our service

  • Inform us when the standard of our service does not meet your expectations and we will do our best to address your concerns

  • Commend good work done by the staff within the Province.

COMPLAINTS MECHANISM:

Any complaints about the services provided by the MIDRAND POLICE STATION can be directed to:

The Office of the Station Commissioner

Street Address - C/O SMUTS AND ORACLE CLOSE ,

WATER FALL GARDENS, MIDRAND

Tel : 011 347 1600 Fax: 011 312 595

Email: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

Postal Address: PRIVATE BAG X1, SAPS, MIDRAND

The Office of the Provincial Commissioner: 16 Empire Road, Parktown, Johannesburg

Tel: 011 274 7300

Fax: 011 274 7523

E-mail: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

SAPS National Complaints Line : Tel: 0860 13 0860

Provincial Independent Complaints Directorate : 208/212 Jeppe street

20th floor, Marble Tower

Johannesburg

Tel: 011 220 1500

E-mail: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

National Independent Complaints Directorate : Tel:012 - 392 0 400

Fax:012 - 320 3116

E-mail: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

The Office of the National Commissioner : Tel: 012 393 1000

http://www.saps.gov.za

Department of Community Safety : 78 Fox street

Standard Bank building

Johannesburg

Tel: 011 689 3600

COMMITMENT OF ROLE PLAYERS

In light of our objectives, we will commit all our energy to realize the principles of Batho Pele by:

  • Constantly CONSULTING with National, Provincial and Station role players to determine or review the requirements of our clients so as to set and constantly improve our Service Standards;

  • Create a working environment with emphasizes OPENNESS and TRANSPARENCY, in order to enhance confidence and trust between the Midrand Police and the clients;

  • Constantly strive to realize and institutionalize the values and principles of the SAPS to ensure COURTESY and EMPATHY;

  • Provide our clients with complete and accurate INFORMATION about services that they entitled to receive, as well as ensuring that all citizens enjoy equal ACCESS to such services;

  • On and ongoing basis, ensure REDRESS on compromised performance standards and services by offering and apology, an explanation and effective remedy timeously;

  • Allocate our resources according to our priorities in and economical and an efficient manner in order to provide the best VALUE FOR MONEY and constantly monitor and evaluate progress;

  • We subscribe to the SAPS Code of Conduct, and will continually strive to uphold the mission, vision and values of the SAPS;

  • We will behave in a manner, which is consistent with these values;

  • We will act honestly and responsibly in all situations;

  • We will always tell the truth, perform our duties with noble motives and set an example in the community we serve.

SA Topsites ::
< Prev   Next >
Newest Members
We are pleased to welcome the following companies to the Oink Family:

· Travel A Fly Air Charter
· O2 Designs Window Frosting
· Express!ons in Focus
· Ronelle Palmer-Owen (RPO)
· Big Boy Randburg (DMC)

Advertisement

Your Midrand Business Directory & Online Information Portal - Oink Midrand is promoting businesses across South Africa - Johannesburg, Durban, Sandton, Bloemfontein, KZN South Coast, Gauteng, Free State and any business in South Africa. Contact the fastest growing directory in SA for Full Membership Directory Websites!

Online Shopping Links!!

CARS - KWA-ZULU-NATAL- EASTERN CAPE - GAUTENG - FREE STATE - SOUTH AFRICA

click to visit

Social Links

Oink Midrand Proudly Supports Primedia's Crime Line initiative

Durran's Fudge - Conference - Corporate - Private Gifts

NEW! Business Phone Directories

New! Oink Goes National!

Companies in Eastern Cape, KwaZulu-Natal South Coast, Durban , North Coast, The Free State, Johannesburg & South Africa. Create your own web directory website with Oink! Directory Websites now available! R200 (once off) set up fee and R650 per annum. Advertise and list with Oink Directories & Marketing. All pages optimized for your targeted markets, products & services in South Africa!

Your Midrand & South Africa Community Directory & Information Portal. Caring about you, your business and the community.  Now Hosting KwaZulu-Natal Durban South Coast, East Rand & Eastern Cape & Free State  Telephone Directories for your convenience and surfing pleasure.

Oink Midrand Directories & Marketing is the most comprehensive, affordable and Google friendly internet advertising website in South Africa. Gaining national and global results for South African based businesses in all areas and provinces of operation in South Africa since 2007!

Corporate Business & Telephone Directory

SA Topsites ::

Refers to UNIQUE Page Views Only
Server & Visitor Stats
OS: Linux w
PHP: 5.4.4-14+deb7u12
MySQL: 5.5.38-0+wheezy1
Time: 04:23
Caching: Disabled
GZIP: Disabled
Visitors: 12139336